Since everyone's time is valuable, we kindly ask you to review the policies below before booking.
Cancellation Policy
We hold this appointment exclusively for you, so we ask for at least 24 hours' notice to cancel or reschedule.
Cancellations or changes made within 24 hours are subject to a $50 cancellation fee.
When an appointment is missed or changed without enough notice, we lose the chance to fill that time, and another client loses the chance to be seen.
Other Cancellations Policy
If any of the following occur less than 2 weeks before your appointment, your appointment will be canceled and you will be charged the full amount for your treatment. This fee cannot be applied to a future session.
Botox or fillers
Lasers
Any invasive procedure
Sunburn
Herpes simplex/cold sores
Picked skin
Other chemical peel of any kind
Facial waxing requires 7 days' notice under this same policy.
Late Fee/No Show Policy
10 minutes late: a $50 late fee applies.
15 minutes late: your appointment will be rescheduled, and the full cost of treatment will be charged.
No-show: the full cost of treatment will be charged.
Package Deals Policy
Packages are offered at a reduced rate and are valid for 6 months from the purchase date.
Full payment is required at the time of purchase. Without it, each session will be charged at the single-treatment rate.
Children Policy
Clients under 18 need a parent or guardian's signature before receiving services.
Clients under 14 must be accompanied by a parent or guardian in the treatment room for the full appointment.
Refunds & Exchanges Policy
We don't offer refunds or exchanges on products or services.
If a product arrives damaged or you have an issue related to shipping, email support@mpskinwellness.com with photos or video, and we'll help resolve it with the manufacturer.